Returns/Terms

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or any item that is returned more than 30 days after delivery.

If you need to return an item, please send us an email at borndeadco@gmail.com including your order number and name. 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. 

EXCHANGES

We generally only replace items if they are defective or damaged but we should be able to change sizes over for you, given we have the requested size in stock.
 If you need to exchange it for the same item, send us an email at borndeadco@gmail.com including your order number, name and the exchange size you need. 
If you need to exchange it for a different item, send us an email at borndeadco@gmail.com including your order number, name and what item you would like to exchange it for. 
 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.